The sweet music of revenge: Singer pens YouTube hit after United Airlines breaks his guitar… and shares plunge by $180 million Source: DailyMail.co.uk Date: July 24, 2009 By: Eddie Wrenn Link: Online Story The sweet music of revenge: Singer pens YouTube hit after United Airlines breaks his guitar… and shares plunge 10% When airlines damage […]

Twist a Pen, Open a Lock Source: Wired.com Date: September 17, 2004 By: Leander Kahney Link: Online Story Twist a Pen, Open a Lock After cutting four small slits in the end of the pen’s barrel to ease it in, the lock opened with a single twist. A 50-year-old lock design was rendered useless last […]

The 11 Unwritten Laws of Reputation Management Source: Forbes Date: Jan 4, 2011 By: Andy Beal Link: Online Story The 11 Unwritten Laws of Reputation Management It’s that time of year when us pundits make bold predictions about upcoming trends in 2011. I had considered putting on my Nostradamus cap and making some reputation management […]

Bank of America: Banking on a Reputation Crisis? Source: Forbes Date: Jan 3, 2011 By: Andy Beal Link: Online Story Bank of America: Banking on a Reputation Crisis? According to Oxford Metrica, during the next five years, 83 percent of companies will face a crisis that will negatively impact its share price by 20 to […]