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Home » Monthly Archive for: ‘January, 2011’

The sweet music of revenge: Singer pens YouTube hit after United Airlines breaks his guitar… and shares plunge by $180 million

No Comments Source: DailyMail.co.uk
Posted on: January 6, 2011

The sweet music of revenge: Singer pens YouTube hit after United Airlines breaks his guitar… and shares plunge by $180 million Source: DailyMail.co.uk Date: July 24, 2009 By: Eddie Wrenn Link: Online Story The sweet music of revenge: Singer pens YouTube hit after United Airlines breaks his guitar… and shares plunge 10% When airlines damage […]

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Twist a Pen, Open a Lock

No Comments Source: Wired.com
Posted on: January 5, 2011

Twist a Pen, Open a Lock Source: Wired.com Date: September 17, 2004 By: Leander Kahney Link: Online Story Twist a Pen, Open a Lock After cutting four small slits in the end of the pen’s barrel to ease it in, the lock opened with a single twist. A 50-year-old lock design was rendered useless last […]

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The 11 Unwritten Laws of Reputation Management

No Comments Source: Forbes
Posted on: January 5, 2011

The 11 Unwritten Laws of Reputation Management Source: Forbes Date: Jan 4, 2011 By: Andy Beal Link: Online Story The 11 Unwritten Laws of Reputation Management It’s that time of year when us pundits make bold predictions about upcoming trends in 2011. I had considered putting on my Nostradamus cap and making some reputation management […]

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Bank of America: Banking on a Reputation Crisis?

No Comments Source: Forbes
Posted on: January 4, 2011

Bank of America: Banking on a Reputation Crisis? Source: Forbes Date: Jan 3, 2011 By: Andy Beal Link: Online Story Bank of America: Banking on a Reputation Crisis? According to Oxford Metrica, during the next five years, 83 percent of companies will face a crisis that will negatively impact its share price by 20 to […]

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Out of the blue, I was sued by a competitor, with wild claims of fraud, theft, slander, libel, and five other outrageous charges. He hired his web guy to set up a new website citing all my alleged “misdeeds” as if they were true. He broadcast emails to his client base. Things looked grim. (In fact, the case was eventually settled with *him* paying *me* to settle, because the entire fabrication became abundantly clear to the judge.) But in the meantime, customers were waltzing away fast. But thanks to quick action by ReputationMojo, the “eternal damnation” on the internet has drifted away like stage-magic smoke. Thank you!

- Richard C. in California
Actually, I thought I had little to worry me about the negative publicity, but I knew it would hurt our sales over time, so I spoke with ReputationMojo. What I learned chilled me, and I hired them on the spot. Now the funny thing is that not only did the negative items fade into the far distance of search results, but our own presence online was greatly strengthened. I didn’t realize it would help our sales so much, but sales were up 17% quarter before last, and we attribute it to the improvement in our online presence. Thank you Mark!

- Tony D. in Texas
As small business owners, my wife and I were the targets of a nasty internet smear campaign, due to an unhinged customer. (Later committed.) We were terrified. I called Mark from ReputationMojo this last fall, and within 38 days, the damaging forum posts, blog comments, and several other online defamatory items were no longer visible. We also got some great new positive items, and our own little website actually rose in Google results!

- John and Catherine J. in Vermont
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